Sorry to be so quiet at present – we’re waiting for BT to fix our telephone line, which stopped working around the time of the thunderstorms of the 20th July. I’ve no idea whether the problem is connected with the weather, but it’s making us pretty cross!
Make sure they check the pole. Get that request in early because the first person who arrives probably isn’t allowed to climb the pole and somebody else with a cherry picker will be needed.
Thanks Nigel. If I get a chance to have a meaningful dialogue with them, I’ll ask the question. At the moment, all I get is people online saying I must wait my turn, and people thousands of miles away giving us deadlines to fix the line but which never materialise… And they complain bitterly about the engineers and curiously about the borough council. It beats me…